Janio Updates Related to COVID-19
Last Updated: 12th May 2021
In light of recent developments related to COVID-19, we have been closely monitoring new regulations and policies set by government and transportation authorities related to the outbreak which may have an impact on our normal operations.
Janio is sparing no effort to keep delays and interruptions to our services at a minimum while ensuring we safeguard the safety and well-being of our people and the people we are working with. We will also keep you updated on any changes.
| Country |
Market Updates |
Janio Updates |
| Indonesia |
4/2/2021 Market update Resume normal SLA |
4/2/2021 Janio update Resume normal SLA You can find out our Indonesia team’s operations business continuity plan here |
| Malaysia |
29/6/2021 - Market update Until daily cases drop below 4000, MCO 3.0 is in force in Peninsular Malaysia. |
Please expect shipment and communication delays of between 2 to 5 days for shipments in Peninsular Malaysia. |
| Philippines |
4/2/2021 - Market update Resume normal SLA (as per business as usual) for most of the cities |
4/2/2021 - Janio update Certain local city government have different regulation from the government mandate. For cities with these restrictions, delays are expected. |
| Singapore |
7/7/2021-Market update Resume normal SLA (as per business as usual |
7/7/2021 - Market update Resume normal SLA (as per business as usual) You can find out our Singapore team’s operations business continuity plan here. |
| Vietnam |
Vietnam has multiple regions undergoing quarantine or closed for delivery |
Please expect delays in shipments and communications of at least 2 to 3 days Please check with your account managers on the next steps for your shipments to affected regions |
| Australia |
5/2/2021 - Market update Western Australia ending lockdown |
4/2/2021 - Market update All Australia origin shipments to be sent to Melbourne Hub. Sydney Hub is closed |
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