Freight That Takes You Forward

There are many freight forwarders in Malaysia that are segregated into different regions which offer various services to their clients. Under the Federation of Malaysia Freight Forwarders (FMFF), there are at least 1,500 company members that operate in different regions covering Selangor, Johor, Penang, Sabah, Sarawak and Labuan.

The recent boom in the eCommerce space calls for much-needed innovation notably in the logistics aspect given the borderless nature of the industry. In a sea of too many choices and variables to match one’s logistic requirements, partnering with a reliable third party who can handle your logistics services from A to Z can ensure that your shipment of goods arrives at your required destination securely.

Forwarding Company’s Services & Responsibilities

A typical freight forwarding company may have clear-cut, straightforward types of services and there are those that offer services that can be customized to serve special logistics needs and at times, serve geolocation-centric needs. These forwarders all have one common objective: Deliver safely at the most optimum time frame.

Basically, a forwarding company is responsible for the following actions:

• To arrange the entire shipping process from the first mile to the last mile for shippers (from pickup to storage to shipping the items)
• To provide value-added freight services such as freight consolidation to allow for more competitive shipping rates across the whole value chain
• To be the intermediary between shippers (e.g. the eCommerce merchants) and transporter which includes negotiating for the best terms (price, reliability, routes, etc.)
• To assist with documentation for shipments (bill of lading, export documents, packing list, etc.)
• 24/7 freight tracking

Leveraging on Freight Forwarding to Your Advantage

The emergence of global business opportunities like eCommerce demands reliable freight forwarders.

The synergy between freight forwarding partners with end-to-end logistics capabilities and eCommerce merchants in Malaysia can be achieved on various fronts such as:

• Existing B2C integrations with major eCommerce platforms will help merchants to achieve economies of scale if your freight forwarding partner already assists you with inbound freight
• Transportation and in-transit storage that allows for real-time tracking to keep customers enthusiastic about their purchases, even if delivery has just begun
• A satisfied customer will lower the likelihood of buyers’ remorse
• Infrastructure with reverse logistics for items that are returned can help merchants alleviate damages in the form of placing undamaged or refurbished goods for sale in the secondary market

Freight forwarding in Malaysia should form the core part of the supply chain strategy for any companies looking to expand and establish their foothold in strategic markets, whether it’s in their own country or overseas.

Choosing The Right Freight Forwarding Company in Malaysia

It is imperative to assess your freight forwarder in the same way you assess any of your business partners. On that note, the selected freight forwarding company must have access to a broad network of logistics providers along the supply chain. This allows for the flexibility of tailoring your business needs accordingly between various integrated modes of transport such as sea, land, and air.

Aside from the infrastructure, the right freight forwarding company is also required to have established rapport with trucking companies, airport services, custom agents, authorities, and insurance brokers globally.

With that being said, look for an international freight forwarder in Malaysia that has a reputation for its familiarity with the local terrain as well as having an established track record in the international logistic affairs in at least South East Asia (SEA) countries, if not worldwide.

Janio Asia is a technologically-driven eCommerce logistics solutions company that covers air, sea, cross border and domestic freight with established logistics exposure across Asia including China, Hong Kong, Indonesia, Malaysia, The Philippines, Singapore, Taiwan, Thailand, and Vietnam. Let’s unlock your global supply chain.

Frequently Asked Questions (FAQ) on Freight Forwarder

What are the costs of freight forwarding services for local and international delivery?

A. The cost of shipping will be determined by the size and weight categories, dimensional weight, shipping distance, delivery times, taxes and duties. Please reach us here for more information.

What modes of transportation do you offer for freight forwarding?

A. We offer multiple transportation solutions ranging from air freight, sea freight, cross-border trucking, and domestic freight.

What is the usual lead time for freight forwarding services for local and international delivery?

A. Allow us to find out more information about your freight forwarding requirements. Talk to us now.