Download Janio’s Singapore Returns 2021 White Paper!

How to Meet Your Consumer Expectations for Returns in Singapore - pdf cover image

Great returns experiences lead to loyal customers – Nearly 73 per cent of online shoppers around the world said that the returns experience affects their likelihood of buying again from a retailer.

With eCommerce experiencing a huge upsurge in Southeast Asia due to recent events, it seems that online sales will continue to be the main sales channel for the coming months.

Customers are increasingly looking at returns policies when choosing whether they’ll check out their cart, so getting returns right is imperative – both policy and process-wise.

Give your online business an edge with the latest global statistics on:

Allowing your customers the freedom to choose between pick ups from home and drop offs
  • Why consumers return their shipments
  • Consumer preferences for returns
46 per cent of consumers prefer home pick ups for return shipments
  • Returns Policy Best Practices; and
  • How you can strike a balance between providing a great returns experience and your bottom line

Get your white paper here!



Janio is a logistics service provider which can help you fulfil your international e-commerce shipments across the Asia Pacific. For a reliable and comprehensive shipping solution in the Asia Pacific, contact us today.

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