Our product and tech team have been working hard to simplify and improve our systems, and we have a few exciting product updates to announce!
Firstly, we managed to overhaul our previous bulk ordering system and to make it simpler.
The previous bulk order system required some manual inputs, such as splitting the CSV document by lane and uploading them individually. This latest update now allows you to submit orders to multiple lanes without splitting the original CSV files, saving you more time since you won’t need to upload separate files for individual lanes any longer.
While our previous update helped to address usability issues for single order submissions, this new system for bulk orders now allows clients with a bigger customer base to have an easier time on our dashboard!
The previous error messages were confusing and sometimes reported wrong line numbers on the CSV files. Our product team addressed this by rephrasing every single error message so that it can be read in a sentence.
For instance, if you’re shipping domestically, this error message tells you to remove incoterms from your CSV file and try again. This should help minimise any other errors when resubmitting bulk orders on our dashboard.
The tracker page is now mobile-centric to enable you and your end-customers to view the progress of their parcel on-the-go. However, the most important information will always be displayed first – the status of the parcel.
However, we’re not done yet. Our product & tech teams are still looking into further improvements on the bulk upload and tracker page. If you have any further feedback concerning this, our services, or any other feature, feel free to reach out to us with your suggestions!
Looking to ship throughout Southeast Asia and beyond? Contact us to find out how.
Janio’s Shenzhen Hub Helps you get your products into SEA. Find out here!
Our product and tech team has put together a new update for our ordering system. If you liked our new look for the parcel tracker, you’ll love this update even more! This quarter, we’ve been busy making the order su ...
The Janio tech team has been hard at work delivering new features to make your shipping experience more seamless with us. In this quarter, they’ve been busy working on integrations and ironing out other internal proc ...
Getting accurate data on the shipping label is crucial in the cross-border shipping process. Find out how you can ensure data integrity for a smooth eCommerce delivery.
With different import duty and tax rates for every country and every type of item, customs payments may appear daunting. Read on to find out how customs clearance can be made smoother with delivered-duties paid (DDP) so that you can expand into the Southeast Asian market with a peace of mind!
Customs Clearance requires your shipment to gain official permission to enter a country and for the required duties and taxes to be paid. That's the gist of it, but there's more, click here to find out more!