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Janio Updates Related to COVID-19

JANIO

Janio Updates Related to COVID-19

Last Updated: 19th January 2021

In light of recent developments related to COVID-19, we have been closely monitoring new regulations and policies set by government and transportation authorities related to the outbreak which may have an impact on our normal operations.

Janio is sparing no effort to keep delays and interruptions to our services at a minimum while ensuring we safeguard the safety and well-being of our people and the people we are working with. We will also keep you updated on any changes.

CountryMarket UpdatesJanio Updates
Indonesia4/2/2021 Market update

  • Resume normal SLA
4/2/2021 Janio update

Malaysia4/2/2021 – Market update

  • From 13 January 2021 to 18 February 2021, MCO implemented in all states except Sarawak

     

    4/2/2021 – Janio update

    • Please expect potential shipment and communication delays of up to 3 to 5 days for shipments in Malaysia
    • This is due to restrictions on movement, fewer flights to East Malaysia, and strict enforcement of physical distancing at workplaces.

     

    Philippines4/2/2021 – Market update 

    • Resume normal SLA (as per business as usual) for most of the cities

     

    4/2/2021 – Janio update 

    • Certain local city government have different regulation from the government mandate. For cities with these restrictions, delays are expected.
    Singapore4/2/2021 – Market update

    • Experiencing flight cancellations by various carriers

     

      4/2/2021 – Market update

      • Expected delays to inbound and outbound shipments due to flight cancellations
      • Delay of shipment clearance at terminal due to congestion even though flights/ shipments have arrived
      • Limited manpower for both SATS (Authorised Terminal agent for all airlines that passes through SG) and DNATA due to COVID measures in place
      • You can find our Singapore team’s operations business continuity plan here.
      Australia5/2/2021 – Market update

      • Western Australia ending lockdown

       

      4/2/2021 – Market update

      • All Australia origin shipments to be sent to Melbourne Hub.
      • Sydney Hub is closed
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