Needing to constantly call your shipping partners for status updates on your shipments can be stressful and time-consuming. We know this pain all too well and when we were designing our B2B merchant portal, transparency, accessibility and ease of use for users were always kept in mind.
This will be the first of many updates regarding how our merchant portal works – kicking off with our portal’s monitoring and tracking capabilities.
Get a regularly updated overview of all your current B2B shipments in one place with our shipment monitoring landing page seen above.
The report also lets you see details of your shipments – such as freight modes, addresses and statuses.
The portal helps track current shipment statuses and also provides a shipment history timeline.
Delivery updates are not limited to the platform itself – you can get these updates emailed to you and your colleagues.
You won’t need to wait for assistance from us to get these updates as you can subscribe multiple email addresses at once right on the platform itself.
You can chat with our Janio representatives directly on the shipment status tracker itself – letting you get help directly on the shipment itself.
We also provide email notifications for responses for the shipment chat, ensuring that you won’t need to stand by at the chat window for your response.
Interested in trying out a demo of our B2B merchant portal? If you’re already shipping with Janio, you can indicate your interest with our account managers. If not, you can reach out to us via the button below:
On 12 Nov 2021, multiple hs codes for apparel in chapters 61 and 62 will incur additional import duties under Indonesia's BMTP initiative.
On October 2020, Janio officially partners with PCP Express to bring hassle-free international shipping to Southeast Asia to Indonesia's SMEs
Getting accurate data on the shipping label is crucial in the cross-border shipping process. Find out how you can ensure data integrity for a smooth eCommerce delivery.
With different import duty and tax rates for every country and every type of item, customs payments may appear daunting. Read on to find out how customs clearance can be made smoother with delivered-duties paid (DDP) so that you can expand into the Southeast Asian market with a peace of mind!
Customs Clearance requires your shipment to gain official permission to enter a country and for the required duties and taxes to be paid. That's the gist of it, but there's more, click here to find out more!