Market Information

Vietnam

Country cheat sheets that covers customs clearance and import duties for your e-commerce international shipping needs, eCommerce insights, and more

Vietnam's B2C Customs Clearance Info and eCommerce Insights

Vietnam Flag
ID VN
Capital Hanoi
Official Language Vietnamese
Currency Vietnamese Dong (VND)
Population Size 95.5 million

Vietnam’s E-commerce Market

Vietnam’s e-commerce market value is US$2.2 billion in 2018 and is expected to grow to US$4.2 billion by 2022.

Increasing use of smartphones, the rise of internet penetration as well as Vietnam’s young and tech-savvy population are driving the growth in this sector. Within the region, Vietnam has the highest growth in mobile traffic, presenting attractive growth opportunities for e-commerce businesses.

 

Customs & regulations

Import Duty and Taxes
Shipment value below VND 2 million
Tax 0%
Shipment value below VND 2 million
Value-Added Tax 0%
Import Duties 5-30%

You may check the tariff amount for your commodity here.

Restricted and Forbidden Goods

Restricted items that must meet certain conditions before going through customs clearance:

  • Cigarettes, cigars, and tobacco

  • Liquor, and more

Prohibited items that cannot be imported into the country:

  • Military technical equipment; drugs, opium, and other narcotics

  • Anti-government literature; pornographic literature, etc

This list may change depending on government regulations. Visit official customs page for the latest version.

Documentation

Documents required by Vietnam’s customs clearance include:

1. Packing List

This gives product details, shipment volume in kilogram or cubic meter, and serves as a checklist to ensure shipment has been packed correctly or not.

2. Commercial Invoice

This gives total shipment value usually in US dollar. Helps to determine the import duties and taxes, and eligibility of shipment.

If you are shipping without a logistics partner that can clear customs on your behalf, you may need to include the following shipping documentation as well:

  • Certificate of origin
  • Bill of lading or airway bill
  • Insurance policy
  • Other relevant permits, licenses, and certificates

Additional information

Payment preferences: Cash On Delivery (COD)

Cash-on-delivery is the most popular payment method in the country, with 91% of online shoppers preferring this over digital payments. E-commerce sellers who wish to enter this market may want to consider offering this form of payment to attract more customers.

Non-working days in 2019

Saturday, Sunday and public holidays are non-working days. Please expect shipment delays on these days.

List of public holidays:

Date Holiday
Jan 1 New Year’s Day
Feb 4 Tet Eve
Feb 5 Tet Nguyen Dan
Feb 6-8 Tet Holiday
Apr 15 Hung Kings Temple Festival
Apr 30 Reunification Day
May 1 International Labour Day
Sep 2 National Day

Market Opportunities

Popular E-commerce Item Categories

 

  1. Electronics & Media
  2. Fashion apparel
  3. Home appliances
  4. Footwear
Popular Shopping Seasons
Event Name Event Period
Lunar New Year (Tet) Feb 15
Online Friday Sep 7
Singles Day Nov 11
Black Friday Nov 23
Cyber Monday Nov 26
Popular Shipping Destinations
EXPORTS
Rank Country
1 United States
2 China
3 Japan
4 South Korea
5 Hong Kong
IMPORTS
Rank Country
1 China
2 South Korea
3 Japan
4 Taipei
5 Thailand
Sources:

The World Bank (2018) | Statista (2018) | Tech in Asia (2018) | Vietnam Briefing (2018) | Viet Nam News (2018) | Vietnam Online (2018) | Statista (2018) | Office Holidays (2019) | Vietnam Investment Review (2018) | Euromonitor International (2017) | VnExpress (2018) | Zing News (2018) | Frost & Sullivan “South East Asia Transportation and Logistics Market” (2017)

Updated as of 22 Oct 2018.

                               
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Table of content

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