Your Malaysia cheat sheet that covers customs clearance and import duties for your eCommerce international shipping needs, eCommerce insights, and more
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How to Ship
|Official Language||Bahasa Malaysia|
|Currency||Ringgit Malaysia (MYR)|
|Population Size||31.1 million|
Malaysia’s eCommerce market value is US$4.3 billion in 2020 and is expected to grow to US$5.9 billion by 2024.
This industry will witness growth over the coming years given the increase in government spending on the IT sector. Also, with easy access to affordable smartphones and laptops and the rise of mobile internet, internet penetration increases leading to a growing internet population that eCommerce businesses can tap on.
Malaysia maintains a de minimis value threshold of MYR500 on inbound shipments.
|Shipment value below MYR500|
|Shipment value above MYR500|
|Sales & Services Tax (SST)||5-10%|
You may check the tariff amount for your commodity here.
Restricted items that must meet certain conditions before going through customs clearance:
Prohibited items that cannot be imported into the market:
This list may change depending on government regulations. Visit the official customs page for the latest version.
Documents required by Malaysia’s customs clearance include:
This gives product details, shipment volume in kilogram or cubic meter, and serves as a checklist to ensure shipment has been packed correctly or not.
This gives total shipment value usually in US dollar. Helps to determine the import duties and taxes, and eligibility of shipment.
If you are shipping without a logistics partner that can clear customs on your behalf, you may need to include the following shipping documentation as well:
A majority of Malaysians (46%) use bank transfer to make eCommerce purchases, while the use of cards stands at 29% and digital wallets at 7%. Even though 7% of eCommerce purchases are Cash-on-delivery, it’s good to know that the majority of shoppers who prefer to pay by cash are older. 34% of 45-54 year old shoppers prefer this method over online payment methods.
While digital payment methods remain popular, it would be good for businesses to offer multiple payment methods to attract and capture more customers.
Saturday, Sunday and public holidays are non-working days. Please expect shipment delays on these days. Do note that some holidays in Malaysia are specific to individual states.
List of public holidays:
|1 Jan||New Year’s Day||National except Johor,
Kedah, Kelantan, Perlis
|14 Jan||YDPB Negeri Sembilan’s Birthday||Negeri Sembilan|
|25 Jan||Chinese New Year||National|
|26 Jan||Chinese New Year Holiday||National|
|27 Jan||Chinese New Year Holiday||National except Johor
|1 Feb||Federal Territory Day||Kuala Lumpur, Labuan
|8 Feb||Thaipusam||Johor, Kuala Lumpur,
Negeri Sembilan, Penang,
Perak, Putrajaya &
|4 Mar||Installation of Sultan Terengganu||Terengganu|
|22 Mar||Israk and Mikraj||Kedah, Negeri Sembilan,
Perlis & Terengganu
|23 Mar||Sultan of Johor’s Birthday||Johor|
|23 Mar||Israk and Mikraj Holiday||Negeri Sembilan &
|10 Apr||Good Friday||Sabah & Sarawak|
|15 Apr||Declaration of Melaka as a Historical City||Melaka|
|24 Apr||Awal Ramadan||Johor, Kedah &
|26 Apr||Sultan of Terengganu’s Birthday||Terengganu|
|26 Apr||Awal Ramadan Holiday||Johor & Kedah|
|1 May||Labour Day||National|
|3 May||Labour Day Holiday||Johor & Kedah|
|7 May||Hari Hol Pahang||Pahang|
|7 May||Wesak Day||National|
|10 May||Nuzul Al-Quran||National except Johor,
Kedah, Melaka, Negeri
Sembilan, Sabah &
|11 May||Nuzul Al-Quran Holiday||Kuala Lumpur, Labuan,
Pahang, Penang, Perak,
Perlis, Putrajaya &
|24 May||Hari Raya Aidilfitri||National|
|25 May||Hari Raya Aidilfitri Holiday||National|
|26 May||Hari Raya Aidilfitri Holiday||National except Johor,
Kedah, Kelantan &
|30 May||Harvest Festival||Labuan & Sabah|
|31 May||Harvest Festival Holiday||Labuan & Sabah|
|1 Jun||Hari Gawai||Sarawak|
|1 Jun||Harvest Festival Holiday||Labuan & Sabah|
|2 Jun||Hari Gawai Holiday||Sarawak|
|6 Jun||Agong’s Birthday||National|
|7 Jun||Agong’s Birthday Holiday||Kelantan & Terengganu|
|21 Jun||Sultan of Kedah’s Birthday||Kedah|
|7 Jul||Georgetown World Heritage City Day||Penang|
|11 Jul||Penang Governor’s Birthday||Penang|
|17 Jul||Raja Perlis’ Birthday||Perlis|
|22 Jul||Sarawak Day||Sarawak|
|30 Jul||Sultan of Pahang’s Birthday||Pahang|
|30 Jul||Arafat Day||Terengganu|
|31 Jul||Hari Raya Haji||National|
|1 Aug||Hari Raya Haji Holiday||Kedah, Kelantan, Perlis
|2 Aug||Hari Raya Haji Holiday||Kelantan & Terengganu|
|20 Aug||Awal Muharram||National|
|31 Aug||Merdeka Day||National|
|16 Sep||Malaysia Day||National|
|24 Sep||Hari Hol Almarhum Sultan Iskandar||Johor|
|3 Oct||Sabah Governor’s Birthday||Sabah|
|9 Oct||Melaka Governor’s Birthday||Melaka|
|10 Oct||Sarawak Governor’s Birthday||Sarawak|
|29 Oct||Prophet Muhammad’s Birthday||National|
|6 Nov||Sultan of Perak’s Birthday||Perak|
|11 Nov||Sultan of Kelantan’s Birthday||Kelantan|
|12 Nov||Sultan of Kelantan’s Birthday Holiday||Kelantan|
|14 Nov||Deepavali||National except Sarawak|
|15 Nov||Deepavali Holiday||Kelantan & Terengganu|
|11 Dec||Sultan of Selangor’s Birthday||Selangor|
|25 Dec||Christmas Day||National|
|27 Dec||Christmas Holiday||Johor & Kedah|
|Event Name||Event Period|
|Chinese New Year||Jan/Feb|
|Lazada Birthday Sale||Mar/Apr|
|Great Mega Sale||Jul 19-31|
|National Day||Aug 31|
|Singles’ Day||Nov 11|
|Black Friday||Nov 23|
|12.12 Online Sale||Dec 12|
|Ramadan & Hari Raya||Depends on the Islamic calendar|
Learn more about these events here.
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