Country cheat sheets that covers customs clearance and import duties for your e-commerce international shipping needs, eCommerce insights, and more
How to Ship
|Population Size||267 millions|
Indonesia’s e-commerce market value is US$8 billion in 2017 and expected to grow tremendously to a range of US$55-65 billion by 2022 – nearly an eight-fold increase between 2017 and 2022, as reported by McKinsey.
This rapid growth of Indonesia’s e-commerce sector is supported by the increase of smartphone and Internet usage, a big population of 267 million individuals with increasing purchasing power, and a growing population of the young and tech-savvy.
Indonesia maintains a de minimis value threshold of US$75 on inbound shipments. This means that shipments valued below this amount will not be subjected to taxes. An average import duty and tax will be imposed on products above US$75 which includes VAT, income tax and import duties.
|Shipment value below US$75|
|Shipment value above US$75|
|Value-Added Tax (VAT)||10%|
Restricted items that must meet certain conditions before going through customs clearance:
Prohibited items that cannot be imported into the country:
This list may change depending on government regulations. Visit official customs page for the latest version.
Documents required by Indonesia’s customs clearance include:
This gives product details, shipment volume in kilogram or cubic meter, and serves as a checklist to ensure shipment has been packed correctly or not.
This gives total shipment value usually in US dollar. Helps to determine the import duties and taxes, and eligibility of shipment.
If you are shipping without a logistics partner that can clear customs on your behalf, you may need to include the following shipping documentation as well:
Indonesia’s non-cash payment infrastructure is still in an early stage of development and consumers lack trust in online transactions. This contributes to cash-on-delivery being a common form of payment in the country. E-commerce sellers who wish to enter this market may want to consider offering this form of payment to attract more customers.
Saturday, Sunday and public holidays are non-working days. Please expect shipment delays on these days.
List of public holidays:
|Jan 1||New Year’s Day|
|Feb 5||Chinese New Year|
|Mar 7||Hari Raya Nyepi|
|Apr 3||Isra Miraj|
|Apr 19||Good friday|
|Feb 5||Chinese New Year|
|May 1||Labour Day|
|May 19||Waisak Day|
|May 30||Ascension Day|
|Jun 1||Pancasila Day|
|Jun 3-4||Cuti Bersama|
|Jun 5||Hari Raya Puasa|
|Jun 6||Hari Raya Puasa Holiday|
|Jun 7||Cuti Bersama|
|Aug 11||Idul Adha|
|Aug 17||Independence Day|
|Nov 9||Maulidur Rasul|
|Dec 24||Cuti Bersama|
|Dec 25||Christmas Day|
|Event Name||Event Period|
|Lunar New Year||Usually in Jan or Feb|
|Lazarda Birthday Festival||Apr 25-27|
|Tokopedia Anniversary||Aug 17|
|Singles’ Day & Harbolnas||Nov 11, Dec 12|
|Mother’s Day||Dec 22|
|Ramadan||Changes every year as it follows the Islamic calendar|
Learn more about these events here.
McKinsey (2018) | Worldometers (2018) | Kontan.co.id (2018) | The Straits Times (2018) | Pos Indonesia (2018) | Emerhub Indonesia (2017) | Office Holidays (2019) | Statista (2018) | Frost & Sullivan “South East Asia Transportation and Logistics Market Forecast to 2018” (2017)
Updated as of 8 Dec 2018.
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