Janio Updates Related to COVID-19

26 Mar 2020 Last updated 7 Jul 2021 min read

Janio Updates Related to COVID-19

Last Updated: 12th May 2021

In light of recent developments related to COVID-19, we have been closely monitoring new regulations and policies set by government and transportation authorities related to the outbreak which may have an impact on our normal operations.

Janio is sparing no effort to keep delays and interruptions to our services at a minimum while ensuring we safeguard the safety and well-being of our people and the people we are working with. We will also keep you updated on any changes.

Country

Market Updates

Janio Updates

Indonesia

4/2/2021 Market update

Resume normal SLA

4/2/2021 Janio update

Resume normal SLA
You can find out our Indonesia team’s operations business continuity plan here

Malaysia

29/6/2021 – Market update

Until daily cases drop below 4000, MCO 3.0 is in force in Peninsular Malaysia.

29/6/2021 – Janio Update

Please expect shipment and communication delays of between 2 to 5 days for shipments in Peninsular Malaysia.

Philippines

4/2/2021 – Market update

Resume normal SLA (as per business as usual) for most of the cities

4/2/2021 – Janio update

Certain local city government have different regulation from the government mandate. For cities with these restrictions, delays are expected.

Singapore

7/7/2021 – Market update

Resume normal SLA (as per business as usual)

7/7/2021 – Market update

Resume normal SLA (as per business as usual)

You can find our Singapore team’s operations business continuity plan here.

Vietnam

10/6/2021 – Market update

Vietnam has multiple regions undergoing quarantine or closed for delivery

10/6/2021 – Janio update

Please expect delays in shipments and communications of at least 2 to 3 days
Please check with your account managers on the next steps for your shipments to affected regions

Australia

5/2/2021 – Market update

Western Australia ending lockdown

4/2/2021 – Market update

All Australia origin shipments to be sent to Melbourne Hub.
Sydney Hub is closed

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