In our earlier Singapore Returns product update, we detailed the customer experience your shoppers will get when they use our returns service. This guide is for how Janio shippers can use our merchant portal to create returns orders be they single or bulk shipments.
You may download the CSV template if this is your first time uploading orders in bulk. Otherwise, you may directly upload a filled csv if you already have the template filled.
With this guide in hand you can now set up your returns policy for your returns shipments. If you’d like to check out what the user experience for your shoppers looks like, you can check our original Singapore Returns product update.
If you’d like more assistance when setting up your return shipments on our merchant portal or would like to start shipping with us, feel free to contact us via the link below:
Janio now offers return shipments for Singapore domestic shipments. Discover the customer journey your shoppers will experience here!
Throughout 2020 Q4, Janio’s team has rolled out new lanes from Singapore and Malaysia to USA, better integration with Shopify and more
Get your Shopify orders automatically synced with Janio's merchant portal - while being able to track statuses and print labels all in the same place!
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